Return Policy:

• Non-customized or non-special ordered items may be returned for credit or exchanged within 30 days of purchase. To request a return the following steps need to be followed:
• Call, fax or e-mail your request for the item(s) to be returned.
  
  Phone: (607) 862-4198 – ask for Bill Rexer
  Fax: (206) 309-7341
  E-mail: returns@cheer4me.com
  
  
• Please make sure to tell us the item number, color, size and quantity for each item to be returned along with a reason for your return. To help process your request, please use click here for our Returns Form.
  
  
• After confirming your items are eligible for return, a Return Authorization Number (RAN) will be issued by Divergent Marketing and along with a return shipping address.
  Please make sure to include this RA number with your returned items.
  
  
• Shipping charges to send back items will be the customer’s responsibility.
  
  
• Shipping charges on any items to be exchanged for returned items will be charged to the customer.
  
  
• Examples of Non-Returnable Items: Poms, photo t-shirts, nail files, custom designed imprinted apparel or bags (includes screen printed, embroidered and tackle twill), custom uniforms, socks, body wear (briefs, body suits, crop tops), worn apparel and worn shoes. Please note – Due to health regulations briefs, body suits and crop tops are not returnable even if claimed to be unworn.
  
  
• Returned products or apparel must be returned in original packaging and be in new, clean condition (unworn.) Shoes must not have any written names or markings on the boxes with no visible signs of wear on shoes and soles.
  
  
• Divergent Marketing reserves the right to deny credit or exchanges on any returns due to the condition of any returned items.  Customers will be informed in writing of any denied returned items and the reason(s).